- CocoaMarketingAsked on January 21, 2014 at 04:50 PM
Are you able to tell me how many attempts have been made to a contest form that we have running? There are no entries other than the test entries and we are not sure if the problem is not being able to upload from a cell phone, or if no attempts have been made.
Michelle Breland Jude, Owner
- JotForm SupportjonathanAnswered on January 21, 2014 at 06:13 PM
You can check how many submissions a form have on your My Forms Submissions Page https://www.jotform.com/submissions/32941162948157
I checked your form http://www.jotform.us/form/32941162948157 submissions, it currently have 5 at this time.
There should also be e-mail notification every time your form is submitted, you can refer to the e-mail counts for the submission count.
Also in My Forms page https://www.jotform.com/myforms/ you can view the total submission a form have.
Hope this help. Inform us if you need further assistance.
- CocoaMarketingAnswered on January 21, 2014 at 07:30 PM
Thanks, but my question was about attempts. Any tracking on # of attempts.
People are complaining that they are unable to upload videos.
- JotForm Supportashwin_dAnswered on January 21, 2014 at 10:19 PM
If the submission is failed for any reason or if there is any error or limits, it is not captured in our system. We only capture/save the successful submissions.
Upon checking your form, I did not find any issue with it. Your form should work normally. I was able to send you a test submission successfully.
Do check and get back to us if there is any problem.