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Form submission attemptsAsked by CocoaMarketing on January 21, 2014 at 04:50 PM
Are you able to tell me how many attempts have been made to a contest form that we have running? There are no entries other than the test entries and we are not sure if the problem is not being able to upload from a cell phone, or if no attempts have been made.
Michelle Breland Jude, Owner
You can check how many submissions a form have on your My Forms Submissions Page https://www.jotform.com/submissions/32941162948157
I checked your form http://www.jotform.us/form/32941162948157 submissions, it currently have 5 at this time.
There should also be e-mail notification every time your form is submitted, you can refer to the e-mail counts for the submission count.
Also in My Forms page https://www.jotform.com/myforms/ you can view the total submission a form have.
Hope this help. Inform us if you need further assistance.
Thanks, but my question was about attempts. Any tracking on # of attempts.
People are complaining that they are unable to upload videos.
If the submission is failed for any reason or if there is any error or limits, it is not captured in our system. We only capture/save the successful submissions.
Upon checking your form, I did not find any issue with it. Your form should work normally. I was able to send you a test submission successfully.
Do check and get back to us if there is any problem.