Why can't I access my form?

  • Profile Image
    muttleycrew
    Asked on January 21, 2014 at 08:25 PM

    When I login to my account it says I have on forms.  However, I do.  Here is the URL of the form for my account

     

    http://form.jotform.us/form/32910608670150

     

    Why can't I access this under my account?

  • Profile Image
    liyam
    Answered on January 22, 2014 at 12:00 AM

    Hello, muttleycrew. Upon checking your form, I found that it is under a guest account. Since I noticed that the guest account and your existing account uses the same IP address, I have moved your form from your guest account to your 'muttleycrew' account. You should now see your form in your My Forms page.

    If you have further questions or concerns, please do let us know.

    Thanks.