What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can't I access my form?

    Asked by muttleycrew on January 21, 2014 at 08:25 PM

    When I login to my account it says I have on forms.  However, I do.  Here is the URL of the form for my account

     

    http://form.jotform.us/form/32910608670150

     

    Why can't I access this under my account?

    Page URL:
    http://form.jotform.us/form/32910608670150

    JotForm my account
  • Profile Image
    JotForm Support

    Answered by liyam on January 22, 2014 at 12:00 AM

    Hello, muttleycrew. Upon checking your form, I found that it is under a guest account. Since I noticed that the guest account and your existing account uses the same IP address, I have moved your form from your guest account to your 'muttleycrew' account. You should now see your form in your My Forms page.

    If you have further questions or concerns, please do let us know.

    Thanks.