What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form isn't submitting. Just says "Please wait"

    Asked by brandxtshirts on January 21, 2014 at 09:12 PM
    Page URL:
    http://form.jotformpro.com/form/40206996130956

    please wait
  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 22, 2014 at 01:28 AM

    Hello brandxtshirts,

    I'm sorry for the trouble caused to you.

    I am able to riplicate the problem you are having. I clicked on the submit button and it just says "Please wait..".

    The problem is because of the Ios7 list widget you have added in your form. You have added the widget but haven't provided the "JSON location url" and that was the reason why your form was broken. You need to delete the "Ios7 List" widget from your form or provide the "JSON location URL". A sample JSON code can be found here : http://widgets.jotform.io/androidList/listExample.json

    I have cloned your form and added the JSON code URL and then I was able to submit your form successfully. Take a looka at the following form:  http://form.jotformpro.com/form/40210518247950?

    To take a closer look, feel free to clone this form and this guide should help you form cloning: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Thank you!