Sensitive Information Through Jotform

  • Profile Image
    McKinsey Breeding  
    Asked on July 09, 2021 at 11:52 AM

    I'm currently talking with a potential employer that wants to take my information through Jotform. This information is sensitive (Drivers License, SSN) and is not requiring a E-Signature. Is that allowed? Is it safe?

  • Profile Image
    Kenneth_C
    Answered on July 09, 2021 at 12:33 PM

    Thank you for reaching support,

    For ID Numbers and ID Uploads: Online Form Builders, including Jotform, are sometimes being used for identity theft and we go to great lengths to prevent this. That is why collecting these types of data is considered a phishing activity, as stated in our Terms of Use.

    If their purpose is not to collect these data from the general public, but from their own users, we need them to comply with two things:

    1. Add the Terms & Conditions Widget (or the Short Scrollable Terms Widget) for your users to read and agree.

    2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.

    Otherwise, we consider those forms a violation.

    Let us know if you have any further questions.

    Best.