What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I do not use SSL submission, but my form is disabled, why?

    Asked by cheralexav on January 21, 2014 at 09:33 PM

    Hello, I have at least 20-30 submissions only. I do not use SSL, why my form disabled? 

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    JotForm Support

    Answered by liyam on January 22, 2014 at 12:26 AM

    Hello cheralexav,

    I see that your account reached an overlimit for SSL submissions.  I have restarted your SSL counter for you and reactivated your account.  To be able to resolve your problem, can you share with us the links where your forms are placed so we can identify which of your forms are causing the SSL submission?

    Looking forward to your response.


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    Answered by cheralexav on January 22, 2014 at 04:15 AM


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    JotForm Support

    Answered by NeilVicente on January 22, 2014 at 06:47 AM


    Your form is not embedded securely. Your account should be good to go.