What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is showing up correct on my tablet, but not phone or computer

    Asked by chrissymyoung86 on January 21, 2014 at 10:12 PM


    I made my jotform with white font, titles to the left, and labels underneath the fill in boxes for name and phone number. I only show this on my iWeb design program and my iPad. It does not show up the exact way I created it in Jotform and I need for it to be uniform across all aspects of technology. Can someone please help me with this? ASAP??? PLEASE???

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    JotForm Support

    Answered by EltonCris on January 22, 2014 at 02:26 AM


    I'm not quite sure what exactly the problem is, but I am able to view the form on your website fine.

    Your form does not have any background so when you view your stand alone form, you can't see its labels since the font and the page color is white that's why the text looks invisible.

    If I have misunderstood your question, please provide more details so we can assist you further.