- winwinasiaAsked on January 22, 2014 at 03:29 AM
everything I modify the thank you message, it does not save and comes back to the previous one. What can I do?
- JotForm SupportWelvinAnswered on January 22, 2014 at 04:04 AM
Type the messages instead of pasting it from a MS Word file then style it using the existing tools from the window. It reverts back to the old message probably because you've pasted an unsupported formatting to the settings. Also, make sure to hit "Finish" button from the window and "save" button from the form builder.
If still no changes visible, I would suggest clearing your forms cache: How to Clear your Form Cache and test it using the form direct URL.