Can't open submissions

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    Jenni Giltmier
    Asked on July 11, 2021 at 02:19 PM
    I have two submissions that it won’t let me open. How do I get to them?
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    Ahmed_S
    Answered on July 11, 2021 at 02:33 PM

    Hello Jenni,

    You can always find your form submissions in the form's table, please check this guide for more details.

    How to View Form Submissions

    If you are unable to view the submission PDF or submissions entries sent in the notification email directly then this because this action requires you to be logged in to your Jotform account, you can disable this option by following this guide.

    How to Unrequire Log-in to View Uploaded Files

    If this is not the case then please provide us with the IDs of these submissions and let us know how are you trying to access them.

    Where to Find the Submission ID?

    Please let us know if you need further assistance.