Can I have a live customer service/ tech support over the phone for Silver account?

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    moonkimesq
    Asked on July 11, 2021 at 07:29 PM

    I just signed up a service and have few questions. Can I have a live customer service/ tech support over the phone for Silver account?

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    Jessica_H
    Answered on July 11, 2021 at 11:06 PM

    Hi moonkimesq, thank you for reaching us.

    We currently do not have phone support. However, we will be more than happy to assist you via this support system. Kindly elaborate on the difficulty you are facing and/or the feature you would like to implement on your form. We will assist you through it.

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    moonkimesq
    Answered on July 11, 2021 at 11:27 PM

    Can you send a text message to client's phone to fill up the form?

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    Jessica_H
    Answered on July 12, 2021 at 01:34 AM

    Hi moonkimesq,

    You can share your direct Jotform URL via text message to your client's phone to fill-up the form. To retrieve your form URL, kindly refer to the following guide: Where to Find My Form URL?