What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to open link

    Asked by jlosh1913 on January 22, 2014 at 10:25 AM

    We received submissions with various attachments.  In the PDF of the submissions, there is a blue link to open the attachment but I am unable to access the attachment using the link.  Is there a particular setting/pop up blocker that needs to be in place on my computer to open the attachments? 

    Thanks

    Submissions thanks
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    Answered by Cesar on January 22, 2014 at 10:48 AM

    When you click the link it should begin downloading a PDF file.

    Kindly let us know which FormURL and/or Title are you working with.

    This way we can help you better. Thank you.