Unable to open link

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    Asked on January 22, 2014 at 10:25 AM

    We received submissions with various attachments.  In the PDF of the submissions, there is a blue link to open the attachment but I am unable to access the attachment using the link.  Is there a particular setting/pop up blocker that needs to be in place on my computer to open the attachments? 


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    Answered on January 22, 2014 at 10:48 AM

    When you click the link it should begin downloading a PDF file.

    Kindly let us know which FormURL and/or Title are you working with.

    This way we can help you better. Thank you.