zapier connection NOT reliably working

Hi there - I have a zap setup that is triggered by a new form submission, but over the last 5 days it hasn't always run when there's a new form submission

I know that the zap is set up correctly (have tested and had it run on its own successfully). Here's a 2 min video description https://www.loom.com/share/e89f2d7664a647ec9e748c078fe91e3e. Could you help me troubleshoot the issue?

Thanks!

Thank you for reaching support,

We appreciate you showing us a detailed explanation of the issue, in order for us to begin to replicate the issue, we would like to know the ff:

> Were there any recent changes made to the form(added fields, changed field labels, deleted fields, etc.). If so, then it breaks the integration, you may have to re-integrate it back or, clone the form, integrate and make a test submission.

> Is the form embedded on a website? If so, can you share the website link so we can check?

Awaiting your response.

Best.