What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Billing: Made payment but my acct still free

    Asked by ejotform on January 22, 2014 at 11:07 AM
  • Profile Image

    Answered by jedcadorna on January 22, 2014 at 11:45 AM


    Thank you for contacting us. I have corrected this on our end your subscription for INT140102-7832-45970 is now on Premium yearly. If you need further help let us know.