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patthanun.pajareAsked on July 12, 2021 at 1:05 PM
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Andrew Manager of Enterprise Frontline SupportReplied on July 12, 2021 at 4:46 PM
Hi there,
Thank you for reaching out to JotForm Support! Since you are on a Free subscription, you should be able to update your username on your end without any outside assistance. Please follow the process on the User Guide below to update your username- https://www.jotform.com/help/526-how-to-change-the-username
Please reach back out if any additional assistance is needed, and have a great day!