Scheduled Reminders technical question

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    CindeeBarnes
    Asked on July 12, 2021 at 04:47 PM

    If a scheduled reminder is set up weekly for a month, and the recipient fills out the form on day 3, can Jotform determine that they have completed the form and stop sending reminder emails? Or, will Jotform continue to remind weekly for a month even though they have already filled out the form on day 3?

    Thank you!

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    Vanessa_T
    Answered on July 13, 2021 at 02:12 AM

    It will be sent always based on schedule and not based on whether or not they have filled out the form.

    https://www.jotform.com/help/541-how-to-set-reminder-emails-for-your-forms