Instructions for Password Reset

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    Carol Strick 
    Asked on July 12, 2021 at 07:10 PM

    Dear Customer Service Rep.,

    Please send instructions to reset my password. I have checked Spam and my inbox. The instructions are not located in either place.

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    Answered on July 13, 2021 at 05:14 AM

    You may reset your password by following this guide:

    Please note that the reset instruction would be sent to your account's email address.

    I have tried pulling an account using your email address however, I can't seem to find any data.

    Can you please share your account username so that we can check?

    Looking forward for your response.