Download error mesage

  • Chris Holland
    Asked on July 13, 2021 at 9:45 AM

    Trying to download the table of 2 records to an excel file and I am getting a 404 error message

    1626183781 60ed986533945  Screenshot 10


    1626183687 60ed980741f8c  Screenshot 21

    How to fix.

  • Kat JotForm Support
    Replied on July 13, 2021 at 2:07 PM

    Hi there,

    Happy to help!

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    1626199508 60edd5d4bbc6c  Screenshot 10

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