Redirect is being blocked

  • Sharfstein
    Asked on July 13, 2021 at 12:08 PM

    Hi,

    The user is redirected after submitting the form. My browser is blocking the redirect and I don't want this happening for other users who don't know how to disable their ad blocker.

    I saw at suggestion to embed the iframe on the page instead but that is not an option with the website management system I am using.

    Please let me know how this can be resolved.

  • Sharfstein
    Replied on July 13, 2021 at 12:12 PM

    Also, is it possible to have the redirect open in a new tab instead of taking the user off of the page the form is embedded on?

  • Kat JotForm Support
    Replied on July 13, 2021 at 6:35 PM

    Hi there,

    Happy to help!

    May I ask why the iFrame embed code will not work for you to place on your website? Other than the iFrame adjustments, it may take rewriting some heavy duty JavaScript within your actual site, and outside of JotForm, to do so.

    However, there may be a way that we can utilize this in the Source Code embed: is this how you plan to embed the form?

    I've found a way to have the redirect open in a new tab via Source Code embed as well as detailed by my colleague in this thread: https://www.jotform.com/answers/2519895

    Do you plan to utilize the Source Code embed method?