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Alan_marketingAsked on July 13, 2021 at 6:28 PM
Hello
I used an Iframe to embed a jotform to my Wordpress site. The problem is the form is pretty long, I altered the height and was able to get everything to display nicely. But after the form is submitted the thank you message appears with a ton of white space below it.
I know there has to be a way to fix this. I attached a screen shot because the site is a dev site so you can not access through the internet. Thank you for your help.
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Nikola JotForm SupportReplied on July 14, 2021 at 4:10 AM
On which form are you working? Did you remove the script part of the code and set a fixed height? If so, the Thank You page will have the same height as your form.
You can try to embed it with Embed Form Plugin.
Related Guide: Embed JotForm in Wordpress using the Embed Form Plugin
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Alan_marketingReplied on July 14, 2021 at 9:44 AM
There is no way to alter the thank you portion of the form so the height isnt 1800px? I need the form to be 1800px to be able to show everything.
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Andrew Manager of Enterprise Frontline SupportReplied on July 14, 2021 at 12:43 PM
Hello there,
Thank you for the follow-up! Can you please try re-embedding your form to your WordPress page using our WordPress Embed Form Plugin, and let us know whether this issue persists?
User Guide- https://www.jotform.com/help/174-embed-jotform-in-wordpress-using-the-embed-form-plugin
Thank you in advance for your response!