Trouble viewing files sent via jotform

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    Corilee Swanson 
    Asked on July 14, 2021 at 04:38 AM

    Hello there!

    I am new to Jotform and am experiencing issues viewing files my clients are uploading in my form. It hasn’t been an individual file type every attempt I cannot see. Is there a remedy for this?



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    Answered on July 14, 2021 at 08:39 AM

    Kindly disable the privacy options in your account settings then try viewing the file again


    Let us know if you need further help.