One keeps looping to the same screen on integration.

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    Akhil_Shah
    Asked on July 14, 2021 at 05:38 AM
    Thanks! I’m also having issues using your one drive integration: https://www.jotform.com/integrations/onedrive
    It keeps looping me to the same screen to “open integration”. Any idea what’s going on?
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    Jed_C
    Answered on July 14, 2021 at 05:44 AM

    Unfortunately, I'm unable to replicate the issue.

    1626255809_60eeb1c112b48_oned.gif

    To further isolate the issue, please try the suggestions below and see if that helps.

    1). Clear your form cache and browser cache.

    2). Try using other browsers

    3). Try incognito mode (if using Chrome) or private browsing (if using Firefox).

    Looking forward for your response.