One keeps looping to the same screen on integration.

  • Akhil_Shah
    Asked on July 14, 2021 at 5:38 AM
    Thanks! I’m also having issues using your one drive integration: https://www.jotform.com/integrations/onedrive
    It keeps looping me to the same screen to “open integration”. Any idea what’s going on?
  • Jed_C
    Replied on July 14, 2021 at 5:44 AM

    Unfortunately, I'm unable to replicate the issue.

    1626255809 60eeb1c112b48 oned Screenshot 10

    To further isolate the issue, please try the suggestions below and see if that helps.

    1). Clear your form cache and browser cache.

    2). Try using other browsers

    3). Try incognito mode (if using Chrome) or private browsing (if using Firefox).

    Looking forward for your response.