What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I change the email address my form is sent to?

    Asked by onebigassdog on January 23, 2014 at 07:52 AM

    I changed my sender email address in settings.  But the form is still being sent to my old email address.  I would like the forms when they get submitted, they get sent to my new email address.  


    Is there a way to change the receiving email address?


    Thank you,



  • Profile Image
    JotForm Support

    Answered by Welvin on January 23, 2014 at 08:22 AM

    Hi Christina,

    Follow this guide on how to change your form recipient email settings: Finding out E-Mail Address Used for Submission Notifications. Once you finish with the changes, test your form by submitting an entry to the live form. Please note that Test Email button from the notification email wizard will simply send a test email to your account primary email address and not to the new form recipient email address.