Jotform on Chrome

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    info.nazandco
    Asked on July 14, 2021 at 01:38 PM

    Hello,

    I have created a form with drop-down menues and when we open the published link on chrome, the drop down options do not show unless your cursor hovers over it, and when you make a selection, the option does not show up even though the price is changed in the total. Im not sure what I can do to resolve this or whether this is a jotform issue. I have tried it on many different divices, cleared my cookied, advised others to clear their cookies, and still the problem remains. I would appreciate your suggestion to fix this.

    Best

    Niki

  • Profile Image
    Yuta_J
    Answered on July 14, 2021 at 06:57 PM

    Hello,

    Thank you for reaching out to us. Please allow me a little time to look into this and will get back to you shortly.

    Please let us know if you require further assistance.

  • Profile Image
    Yuta_J
    Answered on July 15, 2021 at 03:15 PM

    Hello,

    Thank you for waiting for me. It seems the issue with your form's dropdown menu can be fixed by changing the color scheme and changing it back to your original one. Please try this to see if the dropdown field can be visible again.

    1. Go to your Form Builder and click Form Designer at the top right.
    2. Change the Color Scheme and switch back to the original color scheme.

    1626376484_60f0892438e80_The Easiest Onl

    1626376497_60f08931f09cd_Screen Shot 202

    Please let us know if you require further assistance.