How can I turn off Auto-Renew and instead pay manually?

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    Asked on July 14, 2021 at 02:48 PM

    How do I turn off Auto-Renew and instead pay Jotform manually every year for my Silver plan? The Finance Dept. at the school district I work for does not allow credit card payments via auto-renewal... only credit card payments once-at-a-time.

    I hesitated to Remove my Payment Method altogether (thru the Fastspring website) because I was worried that would cause me to lose all of my many, many Forms!!

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    Answered on July 14, 2021 at 08:39 PM

    Hi there - Thanks for reaching out.

    You can actually cancel your subscription as early as today. Your account will remain Silver until your next renewal date.

    Guide: How-to-cancel-a-subscription-and-downgrade-back-to-free'

    Hope this information helps.

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    Answered on July 15, 2021 at 02:48 PM

    That helped a lot! Thank you!