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mnapierAsked on July 14, 2021 at 2:48 PM
How do I turn off Auto-Renew and instead pay Jotform manually every year for my Silver plan? The Finance Dept. at the school district I work for does not allow credit card payments via auto-renewal... only credit card payments once-at-a-time.
I hesitated to Remove my Payment Method altogether (thru the Fastspring website) because I was worried that would cause me to lose all of my many, many Forms!!
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Sonnyfer JotForm SupportReplied on July 14, 2021 at 8:39 PM
Hi there - Thanks for reaching out.
You can actually cancel your subscription as early as today. Your account will remain Silver until your next renewal date.
Guide: How-to-cancel-a-subscription-and-downgrade-back-to-free'
Hope this information helps.
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mnapierReplied on July 15, 2021 at 2:48 PM
That helped a lot! Thank you!