What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayPal integration

    Asked by Rob Palmer  on January 23, 2014 at 11:09 AM

    I see that there is a limit of 10 payment submissions a month, but what if teh connected PayPal account is maintained outside of JotForm, does that still only allow that limit of payment submissions? What I'm asking is even though the connect account is managed through PayPal does it still fall under the submission limit through Jot Form?

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    JotForm Support

    Answered by Welvin on January 23, 2014 at 11:25 AM

    Hi Rob,

    That is right. They are connected to each other, and there is no way you can bypass the limit once using our payment integrations. You can always use the Free Plan. The submissions limit will reset every first day of each month. But if you need more than this, you may consider upgrading your account to increase the limits.


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    Answered by Rob Palmer  on January 23, 2014 at 11:30 AM

    Thank you for clarifying that for me. I will consider upgrading if orders become frequent enough.