Small font on smart PDF Forms

  • jairoshdata
    Asked on July 15, 2021 at 10:02 AM

    I built a form, and when I printed the original PDF version of it I noticed the font of where I placed the fields are way too small.

    I have 4 other forms I created the same way and this has not happened before

    Can you please help.

    Jotform Thread 3222270 Screenshot
  • Bojan Support Team Lead
    Replied on July 15, 2021 at 11:23 AM

    Greetings.

    Font size depends on the width of the field and text length. If text will not fit in the blue box you have configured in the form builder the font will be automatically decreased. This way, the complete text will fit into the predefined spot.

    Let us know if you have any additional questions.

  • jairoshdata
    Replied on July 15, 2021 at 11:33 AM
    The bigger txt was already in the fields prior to uploading the form. The
    small txt has plenty of room so it can fit, but the txt does not get any
    bigger
    ...
  • Bojan Support Team Lead
    Replied on July 15, 2021 at 12:58 PM

    Greetings.

    Can you please let us know the URL of the form with this problem? Does this problem happens with all submissions, or only with some? If only some submissions have this problem, please let us know their ID. You can click here to see where to find the submission ID.

    Thank you for your cooperation.