Account suspended - please unlock!

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    Alana Taube 
    Asked on July 15, 2021 at 12:35 PM
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    Cecile_A
    Answered on July 15, 2021 at 05:08 PM

    Hello there,

    Thank you for contacting support.

    We are currently reviewing your account. We will let you know as soon as we have more information.

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    Cecile_A
    Answered on July 15, 2021 at 08:06 PM

    Thank you for waiting.

    Your account was mistakenly suspended by the system. Since there is no violation in the form, your account has been reactivated.

    We apologize for the inconvenience.

    Should you have any other concerns, kindly let us know.

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    Alana 
    Answered on July 16, 2021 at 10:41 AM

    Thank you so much! It's back up and running - I appreciate your help.