Beaver Builder: Quits working when embedding form

  • Profile Image
    peakifymarketing
    Asked on July 15, 2021 at 09:01 PM

    Hi,

    Do your forms always have bugs with beaver builder? I'm trying to embed a form on my page and every time I publish beaver builder quits working. I can't make edits to my site and none of the buttons on beaver builder work.

    It takes roughly ~30 minutes for it to start working again and I'm not sure what the fix is. I've troubleshooted several times with clearing BB cache, my browser's cache, signing in and out, refreshing the page and none of it works....until it just randomly starts working the way it should.

    Is this a common issue with beaver builder?

    Thanks,Alex

  • Profile Image
    Mike_G
    Answered on July 16, 2021 at 03:27 AM

    I have checked the website you linked and I found that the form that is under the account you are contacting us form can be accessed on your website by clicking a button.

    1626419397_60f130c53239b_zt210716_030543

    That should not affect how your website works since when the button is clicked, the form will be loaded separately.

    I also tested the button on my end and I didn't encounter any issues.

    Are you still having issues with your form? You can also try to contact Beaver Builder Support about the issue you are having with your website. https://www.wpbeaverbuilder.com/beaver-builder-support/

    Feel free to let us know if you need any further assistance.

  • Profile Image
    peakifymarketing
    Answered on July 16, 2021 at 01:24 PM

    I have it as a "link" on the button. That's the only way I can seem to get the form to work and for Beaver Builder not to crash on me.


    However, when I try to embed the code for lightbox on the button, it shows up like this after testing the button...

    1626456227_60f1c0a3d61d6_Screen Shot 202


  • Profile Image
    Alexander_G
    Answered on July 16, 2021 at 06:17 PM

    Hi again! 👋

    Please, take our apologies for the inconvenience.


    Since you have changed how the button works - we are unable to replicate this issue.

    Kindly, could you embed the form as a lightbox so we can replicate the issue.


    Also, we can recommend you to contact Beaver Builder Support in order to get help from both sides.


    Thanks,
    Alex