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jpauquetteAsked on July 15, 2021 at 10:46 PM
If using the Google Drive Integration, do we still need to be concerned with the Jot Form Upload/Storage limits? I have 1TB of space on my GDrive account but only 100GB in JotForm. I want to be sure uploads don't drop because its uploading to both GDrive and JotForm.
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Mike_G JotForm SupportReplied on July 16, 2021 at 4:56 AM
Even if your form is integrated with Google Drive, uploaded files will still be stored in our servers and it will still be accessible through your account. Thus, it will still take up your account's upload storage space.
However, the good thing about integrating your form with Google Drive is that deleting the form submissions or the uploaded files on the JotForm Tables (to free some upload storage space) will not delete the PDF submission and uploaded files sent to your Google Drive folder via integration.
If you want to free up your upload storage space, please make sure that you back up your form submission data first before you delete them. You can back your form submission data by downloading it. Please note that manually deleted submissions are irrecoverable.
How-to-download-all-or-partially-your-submissions-file-uploads
How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF
How-to-Delete-Form-Submission-Data
If you only want to delete the uploaded files but not the submission the files are under, here's what you can do.
First, go to the JotForm Tables and view your form submissions — How-to-view-Submissions
Then, do this to the files under the column for the File Upload field on your form.
Please give it a try and let us know if you need any further assistance.