What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Disabled

    Asked by RafaChanD on January 23, 2014 at 04:10 PM

    Hi, I just created a signup form , however, when I try to test the form by submitting my information, the form says: 

     

     Form Disabled

    This form has been disabled

     

     Details: Form did not pass status check

    Please let me know how to fix this issue.

     URL: http://form.jotformpro.com/form/40226018043946
    Page URL:
    http://form.jotformpro.com/form/40226018043946

    Screenshot
    status check did not pass status check
  • Profile Image
    JotForm Support

    Answered by BDAVID on January 23, 2014 at 04:47 PM

    Hi, this is due to the account submissions limit being reached. I have reset your form submissions counter to 900, but this is gona be a one time reset. If this happens again you could upgrade your account to a plan that meets your needs.