Why users need to log in to access form?

  • alhoutwisdom
    Asked on July 16, 2021 at 5:08 AM

    Hello,

    I have set up a form and tried sharing it with people. I am unable to send them the form without them needing to login into jot form. Can you please assist me in how to share the link without people needing a jot form account.

    https://form.jotform.com/alhoutwisdom/reikienergy-client-intake-form

  • Bojan Support Team Lead
    Replied on July 16, 2021 at 7:23 AM

    Greetings.

    Since you set your form as a private one, you need to assign this form to your users:

    screenshot 6564 Screenshot 10

    If you wish to allow the form to be accessible to everyone, you need to set your form to public.

    Let us know if you have any additional questions.

  • Esther leung
    Replied on July 18, 2021 at 6:09 PM

    I did assing my form to public, and people still need to log in. Please Help!!! We need this form asap to be sent out to inner city summer camp parents!

    Esther Leung

  • Jessica JotForm Support
    Replied on July 19, 2021 at 1:41 AM

    Hi Esther,

    I have moved your concern into a separate ticket. Kindly refer to the following ticket: https://www.jotform.com/answers/3227758. We will assist you there.


  • bunnyun
    Replied on July 19, 2021 at 2:07 AM

     This is the form - on the computer it's fine, but when I click on the link on my phone, it asks me to log in like the image shown here. So I am afraid for people who are using their phones will encounter this.


    1626674782 60f5165e508c6 217400005 56555 Screenshot 10


    https://www.jotform.com/
    assign/211936167778267/211975878509069

  • roneet
    Replied on July 19, 2021 at 5:36 AM

    Since you have assigned the form to the user so it will ask the user to log in to the account.

    You may share the direct link of the form instead of assigning the form with the user to avoid logging into the account.

    Let us know if you have further queries.

    Thanks.