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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form has exceeded its quota. Can I restart it?

    Asked by Chris  on January 23, 2014 at 04:43 PM

    On the challenge page...


    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotformeu.com/form/33516369630355" frameborder="0" style="width:100%; height:457px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>


    How to I get it back?

    Page URL:

  • Profile Image

    Answered by jedcadorna on January 23, 2014 at 05:07 PM


    Your form was disabled because you have exceeded your monthly quota limit. The counter will reset every 1st of the month. I can also see tha you have used the SSL instead of NON SSL take note that form Free users there are only 10 SSL submissions allowed to avoid your form using the SSL make sure to replace https://secure to http://form.

    By the way you can create a FREE account using this link http://www.jotform.com/signup as I can see that you are still using your guest account.

    If you need further assistance don't hesitate to contact us again.