Form collapse is not working correctly when multiple fields are added

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    Asked on January 23, 2014 at 04:54 PM

    All my forms seems to be corrupted. The collapsed / hidden parts of the forms are not longer visible in the JotForm editor window. Some forms are shown correvctly in the preview option.
    Is JotForm currently in maintenace mode or is there a bug in a SW update?

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    Answered on January 23, 2014 at 05:16 PM

    I am not aware about any maintenance at this time. I have checked a Beitrittsformular form, and according to conditions, that form is missing many fields.

    Is there any specific form(s) that we need to check?

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    Answered on January 23, 2014 at 06:07 PM

    It seems than only one form is corrupted. Fortunataly I have had backup clones. "One time is no time" No idea what happend. maybe I have had jammed my fingers in the keyboard yesterday ;-))
    TNX for the quick response. 

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    Answered on January 24, 2014 at 05:46 AM

    Hi, I have still a serious problem with corrupted  forms. After isue yesterday with form "Beitrittsformular" I recovered the form a backup clone. Tests yesterday with these form were OK . Today the intact form of yesterday is corrupted again. What the hell happens in JotForm system? The corrsponding 1:1 clone of this form ist (still) OK. The only question for me is how long.

    Any idea?

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    Answered on January 24, 2014 at 09:19 AM


    We apologize for any inconvenience but when I checked your form "Beitrittsformular" it doesn't seem to have any conditions is that what your are trying to dispute? I think the issue is with the form collapse. I have forwarded this ticket to our dev team for further investigation. We will notify via this thread. 

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    Answered on January 24, 2014 at 10:07 AM

    I have already recovered your corrupted form to an older version. If the problem continues please let us know.