Aktivierung Upgrade

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    Clarissa Jürgas 
    Asked on July 16, 2021 at 11:06 AM

    Ich habe ein Bronze Upgrade bei unserem Jotform Account durchgeführt (siehe Screenshot), aber der Account steht weiterhin auf Free/Starter.

    Wann wird der Bronze Status aktiviert?

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    Answered on July 16, 2021 at 03:02 PM

    It seems you are not logged in to your account. Upon checking our records, I found that you have upgraded account "Nut_Info". The profile email address of this account is info@narciss-taurus.de.

    Please sign in to this account, which is already upgraded to bronze yearly plan.

    Hope this helps.

    Do get back to us if you have any questions.

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