Form to Form Population Checkbox Issue

Good day all.

I'm using one form to populate form two via an autoresponder email in form one. It works however when I select the values in the multiple choice checkbox filed in form one (Service(s) Provided) the same vales in form two are not selected.

My last test in form one I checked all five values. When I opened form two from the link only three of the values were checked.

I cannot figure out what is off in form one autoresponder URL to fix the problem.

Best,

Fred

Form one: https://form.jotform.com/211956479197068

Form two: https://form.jotform.com/211254080381042

Greetings Fred.

Please note that values from both fields need to match exactly.

On the first form you have Personal Care Assistant and RN Supervision, and on the second form have Personal Care Aide and RN Supervisor. This is why these two values were not filling automatically.

Please correct the value from one of the forms and let us know if the problem is resolved.

Thanks. Moving to fast didn't see the difference.

Hello,

Do you still need assistance on this? If yes, please let us know. If not, you can ignore this message.

Thank you!

Sorry for the delayed reply.

I took what was provided and applied it to a production form. The only issue I'm having is pre-populating the Daily Rate single choice checkbox. I made some changes, tried a few things but still cannot get it to populate. Can you let me know what I'm missing/doing wrong?

Form 1 https://hipaa.jotform.com/211995457811161: autoresponder email with link to second form.

Form 2 https://hipaa.jotform.com/211964588964070

Thanks for the help.

Greetings.

I have cloned your form, submitted it, and I was unable to replicate the problem:

This is the link that was generated:

https://hipaa.jotform.com/211964588964070?representativeName[first]=John&representativeName[last]=Smith&clientName[first]=John&clientName[last]=Smith&rateType2=H,o&weekday=textbox_sample12&weekend=&servicesProvided2=Companion,PCA,HHA,Nursing&depositAmount=&serviceAddress[addr_line1]=111%20Pine%20Street&serviceAddress[city]=San%20Francisco&serviceAddress[state]=CA&serviceAddress[postal]=94111

Can you please let us know does the problem occurs in a specific case? Could you please share with us the link that is generated so we could check it further?

Thank you for your cooperation.

Sorry if I indicated the wrong field. The field that is not populating is Rate Type.

This is what was submitted from Form 1.

Here is the population link received in the email for Form 2.

https://hipaa.jotform.com/211964588964070?representativeName[first]=Bill&representativeName[last]=Smith&clientName[first]=Jane&clientName[last]=Doe&rateType2=H,o&weekday=25.25&weekend=36.36&servicesProvided2=Companion,,,&depositAmount=69.69&serviceAddress[addr_line1]=88%20West&serviceAddress[city]=Yonkers&serviceAddress[state]=NY&serviceAddress[postal]=67676

When I open the link Rate Type is not populated.

Greetings.

Looks like the URL is not properly configured for this field. You currently have:

rateType2={rateType1:0},{rateType1:1}

in your link. Please try to replace it with:

rateType2={rateType1}

This should resolve your problem.

Let us know if you notice anything else.

That seams to work.

Just to confirm something. If a field is marked PHI it's data cannot be used to prepopulate another form, correct.

I haven't tried this yet. Can you use data from one form to populate data in a PHI field in another form?

I'm assuming you can.

Best,

Hello,

Can you use data from one form to populate data in a PHI field in another form? I'm assuming you can.

That is correct. You can do that. Please give it a try and let us know if you have any questions or if you need assistance. Thank you!

Thanks.