Alternating notification

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    Asked on January 24, 2014 at 03:16 AM



    Is there a way to set up notifcations such that either the full notification is selected at random among a group (of let's say 10). Or even better that wtihin a single notification, certain sections can return different text sections at random. 


    In this scenario, the randomly generated text would not correspond to responses in the form itself, but would rather be free-standing text independent of the form responses. Hope that's clear. For example, the form might ask what is your name. And the respondent ansers: Jane Doe. 

    The notification would then always return "Jane Doe." But in Scenario A, it would return: The person we met with is named Jane Doe. In Scenario B, it would return: Jane Doe met with us on January 12 for 2 hours. And so on. 

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    Answered on January 24, 2014 at 06:49 AM


    I would suggest adding another form notification email and change the text to each settings then make sure to change the recipient email. I think this should work.

    Add another form notification email: Setting Up Email Notifications.

    Changing the form recipient email: Finding out E-Mail Address Used for Submission Notifications

    Kindly try that and let us know for questions.


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    Answered on January 24, 2014 at 05:08 PM

    I think we might be having a misunderstanding as to what I'm trying to achieve. I need the system to randomly select the notification to be sent each time among multiple notifications.


    Or I need one single notification where certain segments are randomly selected among a group of possibilities.


    What you suggest is to have multiple notifications all going to different recipients. But we need the randomly selected form to go to a single recipient. 



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    Answered on January 24, 2014 at 05:33 PM

    This is not possible with the standard Form Builder. Nevertheless by utilizing the Source Code of the form and having a web developer create randomizing value to be populated within a field and based on that field x Email Notification will be sent out (By setting up the proper Conditional Rules).

    This might be something you could possibly look into.
    Unless one of my colleagues has an alternate method.

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    Do let us know if you need any other assistance. Thank you.