How is form submitted

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    geejay75
    Asked on July 17, 2021 at 05:50 PM
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    Billy_G
    Answered on July 17, 2021 at 10:26 PM

    Hi there!

    I hope you're doing well and thanks for reaching out.

    The completed form is submitted to your account. You can view the submission data in your Jotform Inbox or Tables.

    Please refer to the screencasts below on how to access your submission data:

    Inbox:

    1626575080_60f390e8666f7_

    Tables:

    1626575130_60f3911ab032e_

    Once they submitted your form, they'll be receiving an email notification about their submission. They can reply to that email, however, first, you need to replace the default 'Reply-to email' email address with your email address.

    To do so, please refer to the screencast below:

    1626575003_60f3909b1b6d8_

    Let us know if you need further assistance.

    Best regards,

  • Profile Image
    geejay75
    Answered on July 22, 2021 at 04:10 PM

    Yes, Billy, I understand the process but I have 105 submissions but now only 100 are only appearing so something is holding them up in the system. These should automatically be downloaded once submitted by the individual coaches.

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    Billy_G
    Answered on July 22, 2021 at 08:38 PM

    I see. According to the history of your account, it appears that you have deleted some of your submissions which you can view when you log in to https://www.jotform.com/myaccount/history and choose Submission Deletion from the filter.

    Additionally, if you can send us a screenshot of the submission entry discrepancy, we might be able to provide you a clearer answer.

    We'll be waiting for your response.