Form Submission Taking too much of time

  • Profile Image
    infonanokathegalu
    Asked on July 18, 2021 at 03:38 AM

    When I try to fill the form and click on SUBMIT. It is taking too much of time to submit. It appears like : Please Wait and I need to wait to get submitted.

    Form Link : https://form.jotform.me/211868234398466

    Can you please help resolve this issue ?

  • Profile Image
    Billy_G
    Answered on July 18, 2021 at 08:17 AM

    Hi there!

    I hope you're doing well and thanks for reaching out.

    We're sorry for any inconvenience this has caused you. I've cloned your form and I can't seem to reproduce the problem. Kindly supply the information asked below so we can further investigate:

    1. What device and browser are you using?
    2. Is the form embedded? If so, please share the URL
    3. Do you mind if we try submitting dummy data to your form?

    I've already cleared your form's cache as this might be a cache issue. Please try again.

    We'll be waiting for your response.