move all forms to another paid account

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    Asked on July 18, 2021 at 02:47 PM

    Hi there!!

    I just did an upgrade for a month and for some reason my forms are all on a different account associated with the same email, is there a way to migrate the forms to my upgraded account? I don't want to have to recreate the 4 forms.

    Thank you!

  • Profile Image
    Answered on July 18, 2021 at 06:05 PM

    Yes, we can move the forms from the other account to your account. Here's how:

    1.) Log in to the account where the forms are located

    2.) Create a new request ticket here:

    3.) Mention in the request to move all forms to the destination account which is: Network_contact

  • Profile Image
    Answered on July 23, 2021 at 02:21 PM

    Thank you this worked out!

    Another question. Our uploads from our form are getting a 404 error. This the "application" form. Did I do something wrong in adding this element?

    Thank you!

  • Profile Image
    Answered on July 23, 2021 at 11:42 PM

    Hi there,

    Kindly "Untick" these options on your SETTINGS and let us know how it goes: