What does the payment submissions mean

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    Asked on July 18, 2021 at 04:00 PM
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    Answered on July 18, 2021 at 08:55 PM

    Hi there!

    I hope you're doing well and thanks for reaching out.

    The payment submissions are submissions where you collected payment using our payment gateways.

    Please view this article to learn more about account usage limits as they're explained very clearly.

    Let us know if you need further assistance.

    Best regards,

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    Answered on July 19, 2021 at 02:22 AM
    If I’m the free plan, does it matter how many forms people submit?
    Sent from my iPhone
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    Answered on July 19, 2021 at 06:33 AM

    Hello Jessfightershaven,

    Kindly note that a Payment Submission is a submission received through a form that has a payment integration/gateway such as PayPal, Stripe, etc.

    Please note that Jotform users can receive payments for selling products, subscriptions, receiving donations, etc.

    The monthly limit of 10 payment submissions is dedicated to Free accounts. If you wish to receive more than 10 payment submissions, you will need to upgrade your account.

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    Should you have any further inquiries, we will be more than happy to help.