What does the payment submissions mean

  • jessfightershaven
    Asked on July 18, 2021 at 4:00 PM
  • Billy JotForm Support
    Replied on July 18, 2021 at 8:55 PM

    Hi there!

    I hope you're doing well and thanks for reaching out.

    The payment submissions are submissions where you collected payment using our payment gateways.

    Please view this article to learn more about account usage limits as they're explained very clearly.

    Let us know if you need further assistance.

    Best regards,

  • jessfightershaven
    Replied on July 19, 2021 at 2:22 AM
    If I’m the free plan, does it matter how many forms people submit?
    Sent from my iPhone
    ...
  • Sam_G
    Replied on July 19, 2021 at 6:33 AM

    Hello Jessfightershaven,

    Kindly note that a Payment Submission is a submission received through a form that has a payment integration/gateway such as PayPal, Stripe, etc.

    Please note that JotForm users can receive payments for selling products, subscriptions, receiving donations, etc.

    The monthly limit of 10 payment submissions is dedicated to Free accounts. If you wish to receive more than 10 payment submissions, you will need to upgrade your account.

    Related guides:

    Mastering-Payment-Form-Integrations-with-JotForm

    Understanding-Your-Account-Usage-and-Limits

    Should you have any further inquiries, we will be more than happy to help.