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Gerald.Ross@RubiconIntelligence.comAsked on July 18, 2021 at 7:16 PM
To Support:
I just received an error message well logged into JotForm saying: "Login failed – Auto Suspended”. Why did this happen and how can I unlock the account? My ID is: CareFyt.
Many thanks… Gerald Ross
Page URL: https://www.jotform.com/ -
Vick Support Team LeadReplied on July 19, 2021 at 1:46 AM
Hi there,
I've sent a request to the reviewer's team to check your account. We will inform you here as soon as a response is received.
Thanks
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Vick Support Team LeadReplied on July 19, 2021 at 9:55 PM
Hi there,
Sorry for the inconvenience. Your account was suspended by the automated system mistakenly. Your account is active now. Let us know if you need further assistance.
Thanks