How to put in a extra box to check the emailaddress - to confirm whether they entered the correct one?

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    M. Limpens 
    Asked on January 24, 2014 at 08:37 AM

    After the box for the email in a form I want to create an extra box again for the emailaddress which automaticaly checks if the first entered emailaddress is the right one and if it differs from the second one that the subscribers receives notification that the addresses are not te same. Where can I find such a box?

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    TitusN
    Answered on January 24, 2014 at 09:26 AM

    Hello,

    Thank you for contacting us.

    You can activate that feature  on your email field by accessing its properites as shown below (by selecting yes):

     

    Please let us know if this helps.

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    RsA2013
    Answered on January 24, 2014 at 01:12 PM

    Thank you!

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    M. Limpnes 
    Answered on January 26, 2014 at 04:32 AM

    Hello Titus,

    It doens't work the way I thought it would work.

    I've entered the settings as shown, I did a test and I entered on purpose a different email address in the second box. I didn't get a notification that the email addresses differed. And the message coming into the emailbox after filling in the complete form only showed the first emailbox.

    So probably I have to do something else. Can you please advise?

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    TitusN
    Answered on January 26, 2014 at 05:00 AM

    I checked your form, and it appears that feature is not activated as adviced in my previous response.

    When you activate the field, the user cannot submit the form if they do not confirm with the same email address:

    I took a copy of your form, please give it a try and see how it works: http://support.jotform.com/form/40252327487960

    To get it to work that way, Please delete the highlighted field, then add the confirmation settings, and type in the 'Confirmation Hint Example', I decided to put this in the demostration: Bevestig e-mail adres / Confirm email address


    Does this help? Please let us know.

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    RsA2013
    Answered on January 26, 2014 at 05:47 AM

    Hi Titus,

    I didn't expect to get an answer in the weekend. I deleted the second box. And it works now.

    Thank you very much!

    Great service!