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shaan.gomAsked on July 19, 2021 at 2:11 AM
Hi, Im currently doing a survey, everything seems good on web, but when a friend of mine tried it on his device it looks like this:
As you can see the formatting is a bit weird, could you help me with this?
Page URL: https://form.jotform.com/211990913286462 -
Tommaso_FReplied on July 19, 2021 at 5:45 AM
Hello there,
I tested your form on my device and I was not able to replicate the issue.On which device and OS did you face the issue? Do you have your form embedded on a website?
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shaan.gomReplied on July 19, 2021 at 5:48 AM
It's on my Iphone (IOS), nope its not embedded on any website.
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Tommaso_FReplied on July 19, 2021 at 7:00 AM
We will try to reproduce the same error on your same iPhone device.
Which model do you have? -
shaan.gomReplied on July 19, 2021 at 7:08 AM
I'm currently using Iphone X. Thank you so much!
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Tommaso_FReplied on July 19, 2021 at 8:39 AM
Hello there,
I was not able to replicate the issue using your same device on browserstack.Could you please clear your browser cache and try again?