Hello, there is a problem on the mobile version.

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    shaan.gom
    Asked on July 19, 2021 at 02:11 AM

    Hi, Im currently doing a survey, everything seems good on web, but when a friend of mine tried it on his device it looks like this:

    1626675030_60f51756444e3_

    As you can see the formatting is a bit weird, could you help me with this?

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    Tommaso_F
    Answered on July 19, 2021 at 05:45 AM

    Hello there,

    I tested your form on my device and I was not able to replicate the issue.

    1626687878_60f54986707fe_

    On which device and OS did you face the issue? Do you have your form embedded on a website?

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    shaan.gom
    Answered on July 19, 2021 at 05:48 AM

    It's on my Iphone (IOS), nope its not embedded on any website.


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    Tommaso_F
    Answered on July 19, 2021 at 07:00 AM

    We will try to reproduce the same error on your same iPhone device.
    Which model do you have?

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    shaan.gom
    Answered on July 19, 2021 at 07:08 AM

    I'm currently using Iphone X. Thank you so much!

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    Tommaso_F
    Answered on July 19, 2021 at 08:39 AM

    Hello there,
    I was not able to replicate the issue using your same device on browserstack.

    1626698312_60f572488b966_


    Could you please clear your browser cache and try again?