E-signature cannot work

Hello,

The e-signature feature I used in my forms can't work now. Many of the user said they can't sign in the signing area (both on laptop and mobile).

All of the signing area in the forms I created cannot work today. Please let me know what should I do or when the bug will be fixed. Thank you!

Below are the forms I created:

https://form.jotform.com/211978967793480

https://form.jotform.com/211977996202062

https://form.jotform.com/211978076480464

https://form.jotform.com/211978044453459

The signature fields are working in all forms you shared on my end.

I also asked one of my colleagues to check it and they are working on his end as well.

Maybe it was a temporary issue. Please ask your users to try again. If the issue persists, please provide us a console report.

Related Guide: How to get a console report from most common browsers?