Fork system called failed

  • clongetch
    Asked on July 19, 2021 at 11:36 AM

    Checked my form at https://form.jotform.com/211957317513153 and cannot show my published form but only shows “timeout: fork system call failed: Cannot allocate memory”. Kindly help. Thank you.

    Jotform Thread 3228756 Screenshot
  • Marco JotForm Support
    Replied on July 19, 2021 at 3:53 PM

    Hello there,

    Thanks for reaching out to us.

    I've cleared your form cache, and your form is now regularly active.

    PS: upon checking your background image, I noticed it's a little bit heavy (4.6MB), especially if your form gets loaded from mobile device. Probably a lighter version of the image, would make your form performance improve.


    Let us know if you need any further assistance,

    Regards

  • clongetch
    Replied on July 19, 2021 at 4:06 PM

    It’s working now. Thank you so much. Yes will change it as per advised.