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clongetchAsked on July 19, 2021 at 11:36 AM
Checked my form at https://form.jotform.com/211957317513153 and cannot show my published form but only shows “timeout: fork system call failed: Cannot allocate memory”. Kindly help. Thank you.
Page URL: https://form.jotform.com/211957317513153 -
Marco JotForm SupportReplied on July 19, 2021 at 3:53 PM
Hello there,
Thanks for reaching out to us.
I've cleared your form cache, and your form is now regularly active.
PS: upon checking your background image, I noticed it's a little bit heavy (4.6MB), especially if your form gets loaded from mobile device. Probably a lighter version of the image, would make your form performance improve.
Let us know if you need any further assistance,
Regards
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clongetchReplied on July 19, 2021 at 4:06 PM
It’s working now. Thank you so much. Yes will change it as per advised.