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    Uploading Pictures gives error's?

    Asked by jtd123 on June 30, 2011 at 04:31 PM

    When I select to upload a photo I get the following error message in my Mobile Device

     

    " 2011-06-29_08-56-12_609.jpg is empty, please select files again without it."

     

    I have tried taking uploads from both my Gallery and from the SD Card files but still get the same answer?

    The pictures I took with the camera can be accessed and are are the SD Card?

    Page URL:
    http://www.jotform.com/form/11562911154

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    Answered by allanftd on June 30, 2011 at 09:40 PM

    Hi jtd123,

    Thanks for posting your concern. Are you referring to this image?

    The image is quite big and heavy (dimensions and file size respectively) and, for mobile devices, would take some time for it to load entirely, if not time out altogether. 

    Kindly to reduce the image's size and dimensions and try to upload it once again. Please update us with the results.

    Thank you for using JotForm!

    JOTFORM SUPPORT