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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    ACCOUNT DOWNGRADE

    Asked by 4indmedia on June 30, 2011 at 08:23 PM

    Hello,

     

    please I would like to return my plan to the free one for now, as the forms are not getting much traffic yet.

    thanks

     

    Dan

  • Profile Image

    Answered by allanftd on June 30, 2011 at 09:04 PM

    Hi Dan,

    I have checked our member database and it seems that you were able to downgrade your JotForm account. Your Premium account will be downgraded into a free one by 2011-07-01. 

    Please let us know if we can be of further assistance. We hope that you'll get enough traffic very soon. Thank you for letting JotForm work for you!

    JOTFORM SUPPORT