What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by 4indmedia on June 30, 2011 at 08:23 PM



    please I would like to return my plan to the free one for now, as the forms are not getting much traffic yet.




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    Answered by allanftd on June 30, 2011 at 09:04 PM

    Hi Dan,

    I have checked our member database and it seems that you were able to downgrade your JotForm account. Your Premium account will be downgraded into a free one by 2011-07-01. 

    Please let us know if we can be of further assistance. We hope that you'll get enough traffic very soon. Thank you for letting JotForm work for you!