Why are data from Jönköping is showing when I just want to see Stockholm?

  • birgitimponen
    Asked on July 20, 2021 at 8:39 AM

    I have set a filter on Stockholm, but Jönköping is popping up? How can I change this?

    1626784684 60f6c3ac867ad Screenshot 10

  • Basil JotForm Support
    Replied on July 20, 2021 at 2:06 PM

    Hi,

    Could you please provide the link to your form?

    Looking forward to your reply.

  • birgitimponen
    Replied on July 21, 2021 at 10:21 AM

    Hi,

    Here it comes https://form.jotform.com/211724291001340

  • Basil JotForm Support
    Replied on July 21, 2021 at 3:21 PM

    Hi,

    I have tested your report and filtering for Stockholm doesn't show any other cities:

    1626895161 60f8733946a88 chrome Vq9PZZjn Screenshot 10

    Could you please attempt to apply the filter again?

    Please make sure that you are applying the correct filter on the top left:

    1626895252 60f8739492708 chrome U4xiXGnc Screenshot 21

    Looking forward to your reply.

  • birgitimponen
    Replied on July 22, 2021 at 2:14 AM

    Hi,

    I did the right thing when I apply right filter earlier. I have made other filter in this form and that went well. Maybe it was a bug or something like that, because it now it works fine and only Stockholm is visible.

    Thank you for quick and good support!