What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I add secure checkout to a form that had it and now it's no longer there.

    Asked by woofinboots on January 24, 2014 at 05:05 PM

    Our form used to have a paypal checkout on it, but it dissappeared.  When trying to add the checkout to the form, it doesn't allow us. 

    Page URL:

  • Profile Image

    Answered by Cesar on January 24, 2014 at 05:22 PM

    I currently see that your Contact Us link redirect to thread: https://secure.jotform.us/form/22116917718153.

    The link that you are using is a secured link as it uses the https://secure.jotform.com address.

    I can see the the PayPal Payment tool already added to your form. 



    Kindly try accessing your form at this time. And do try to clear your browser's cache if the issue perists. Do let us know if the problem continues after trying the suggestion above. Thank you.


    Related Articles:

    How to clear your browser's cache