PLEASE HELP!!!! My FORMS DISAPPEARED and my ACCOUNT IS SUSPENDED ????!!!!!

  • Profile Image
    dmagic8555
    Asked on January 24, 2014 at 07:58 PM

    I was trying to add another form to a new website I'm creating when i got the info that my account was suspended for pshishing. This is not the case. Please restore my services. I have several websites the I have created fo clients and all of their forrms have dissapeared. I need to have this resolved immediately. My phones are ringing off the hook!!!!!!

  • Profile Image
    dmagic8555
    Answered on January 24, 2014 at 09:58 PM

    Does it really take 2 hours to get a response. I need to tell my clients someything. Please rerspond!

  • Profile Image
    krispi
    Answered on January 24, 2014 at 10:45 PM

    Hello 

    Some of your forms activated our Anti-Phishing Tool creating a suspension on your account. I checked the forms and they  seem to be within JotForm's guidelines so I reactivated your account.

    We apologize for this situation.

    If the issue persists please contact us.

    Regards

    C.