What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    PLEASE HELP!!!! My FORMS DISAPPEARED and my ACCOUNT IS SUSPENDED ????!!!!!

    Asked by dmagic8555 on January 24, 2014 at 07:58 PM

    I was trying to add another form to a new website I'm creating when i got the info that my account was suspended for pshishing. This is not the case. Please restore my services. I have several websites the I have created fo clients and all of their forrms have dissapeared. I need to have this resolved immediately. My phones are ringing off the hook!!!!!!

    Page URL:
    www.myishyne.com

    my account style size font another form
  • Profile Image

    Answered by dmagic8555 on January 24, 2014 at 09:58 PM

    Does it really take 2 hours to get a response. I need to tell my clients someything. Please rerspond!

  • Profile Image

    Answered by krispi on January 24, 2014 at 10:45 PM

    Hello 

    Some of your forms activated our Anti-Phishing Tool creating a suspension on your account. I checked the forms and they  seem to be within JotForm's guidelines so I reactivated your account.

    We apologize for this situation.

    If the issue persists please contact us.

    Regards

    C.