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russ.aldaveAsked on July 20, 2021 at 7:23 PM
I have been working to upload a PDF in order to convert it to a form, and I have been waiting for over half an hour for it to upload. I thought it was my internet connection, but there has been no interruptions whatsoever.
Is there a way to make this faster?
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Ariel JotForm SupportReplied on July 21, 2021 at 5:31 AM
Hi,
We apologize for the inconvenience.
There was an issue earlier that affected most PDF-related features. The issue should be fixed by now.
Please try uploading your PDF document again. I've also cleared your form's cache as a precaution.
Let us know if the issue persists, and we will be happy to have another look.